# consumer sentiment
Latest news and articles about consumer sentiment
Total: 2 articles found
Chinese Errand App Pulls 'Proxy New‑Year Visit' After Outcry, Offers Triple Refunds and Charity Drive
UU Paotui removed a contested “proxy New‑Year visit” service after social‑media backlash, pledged triple refunds for unfulfilled orders and launched a charity campaign to mend its image. The incident underscores the cultural sensitivity and reputational risks Chinese platforms face when monetising intimate, ritualised services.
A Founder’s Fight with Public Perception: Why Xi Bei’s 102 Store Closures Are More Than an Influencer Feud
Xi Bei will close 102 stores and lay off about 4,000 workers as it faces over RMB 600 million in projected losses, a crisis compounded by a public feud between founder Jia Guolong and influencer Luo Yonghao. The dispute highlights how consumer perceptions, amplified online, can inflict severe damage on dining chains already facing a broad consumption downturn and dimming IPO prospects.