# family‑controlled

Family Control, Faulty Toilets and Forced Make‑ups: How Arrow Home’s Governance and ESG Gaps Are Hitting Its Business

Arrow Home, a major Chinese sanitaryware maker, faces mounting reputational and financial strain after consumer complaints, alleged labor‑rights violations and a family‑dominated governance structure exposed weaknesses in its ESG performance. Despite middling Wind ESG ratings and a recent publicity partnership, falling revenues and a dividend plan that exceeds net profit raise questions about the company's long‑term resilience.