# platform labour

Meituan’s Wang Xing Says Autonomous AI ‘Agents’ Will Disrupt More Than ChatGPT — and Pushes to Flatten Company Culture

Meituan CEO Wang Xing warned that autonomous AI agents — systems that plan and act across multiple steps — will be more disruptive than chatbots like ChatGPT, and urged staff to flatten internal hierarchies by dropping formal honorifics. The remarks signal a strategic pivot toward agent-driven automation that could reshape Meituan’s logistics and service models while raising regulatory and labour risks.